Considering the fragmentation and lack of transformation in much of the debt collection market, we provide public and private sector clients with the opportunity to partner with a level 1 broad-based black economic empowerment (B-BBEE) company. Our affiliation with Transaction Capital means that we provide access to systems and technology that is generally unavailable to boutique collection firms.
Our professional, expert management and staff uphold the highest standards of strategic awareness, asset and expense control, corporate governance, legal compliance and ethics. We believe that our relationships with all stakeholders, particularly with our clients and their customers, should endure as mutually beneficial partnerships founded on trust, integrity and performance.
We support the principles and practice of empowerment. In working with our clients, we provide opportunities for upskilling call centre teams in local communities to enhance job security and upward mobility.
We are registered with the Council for Debt Collectors and subscribe to the code of conduct as well as the prescribed fees.
We are also members of ADRA and are committed to contributing to the Debt Collection industry as a whole.
Ze Nxumalo – Chief Executive Officer
Ze is an entrepreneur with interests across various sectors. He was approached to participate in the ‘Progressive Youth in Business’ forum that empowers youth-owned ventures and was soon appointed as the national head of sponsorship in 2014. In the same year, he founded ZIG Holdings, an investment holding company focused on providing venture capital to young people.
In 2015, Ze joined Ensure Security in Durban. He was soon appointed CEO and acquired 35% of the company. In 2017, he became a director of Richmark Holdings, an investment company specialising in telecommunications, property and commercial services.
Ze also sits on the board of SA Taxi Foundation, the corporate social investment arm of SA Taxi (a subsidiary of Transaction Capital).
Kamlan Moodley – Chief Operating Officer
Kamlan completed his articles as an auditor at Ngubane and Co. He gathered public sector financial experience working at the South African Revenue Services, where he headed up a team of compliance analysts for five years.
Since 2008, Kamlan worked in various divisions of the Transaction Capital group of companies, including internal audit, operations, business process outsourcing and consumer credit health experience in call centre debt collection operations, purchasing of principal debt, and public sector collections. In 2018, Kamlan was appointed by TC Kwande to lead the business operations.
Kamlan is currently completing his MBA at the Henley Business School.
Mayihlome Tshwete – Business Solutions
Mayihlome is a strategist with 10 years’ experience in creating successful communication, crisis and stakeholder engagement strategies for prominent state departments and state-owned companies. He has a deep understanding of public-private sector partnerships, synergies and collaborations, and has extensive experience in identifying and anticipating risks, and managing large-scale crises.
Mayihlome has provided communication and business leadership advisory and counsel across the business value chain.
Driven by ongoing technological enhancements and increasing specialised services, the call centre environment is a rapidly changing field that requires talented, motivated and well-trained agents.
At TC Kwande, we believe that call centres can provide our people with a place to enhance their skills and grow within the company.
Our recruitment process identifies talented individuals who share our ethos of trust, integrity and performance. Our intensive training programme ensures that all employees are equipped to represent your brand with professionalism and competence.
TC Kwande (Pty) Ltd is a 100% black-owned and level 1 broad-based black economic empowerment compliant company.
Our intent is to contribute to the economy and empower a new generation of skilled workers in the debt collections sector. Our work with public sector clients, specifically municipalities, is also focused on supporting operational improvements, enhanced revenue collections, and local employment and skills development.